Requesting Pre-Authorisations
If you are having the following treatments, you will need to have the costs pre-authorised by Vhi International:
- Any hospital admission
- Any day case procedures
- Outpatient surgeries
- Outpatient treatments e.g. physiotherapy
- Specialty drugs and injections.
You can contact us:
For medical treatment (emergency and non-emergency), call this pre-authorisation number:
Customer Service Line Option 2:
+353 46 9077377
For members in the USA call Toll Free:
1 800 852 7747
Email: vhi.international@collinsongroup.com
If you do not pre-authorise, we will not be able to pay your provider expenses nor get significant discounts for your treatment.
