Applying for Reimbursements
If you had to pay for a medical service that is a covered benefit under your insurance policy, claim and get a reimbursed by completing the online claim form and click on Submit a Claim.
Provide a copy of your receipts, and the bill from the provider where it shows your payment and the condition that was treated . Providing the correct documentation will expedite the processing of your claim.You must keep the original of all documents for auditing purposes.
You can contact us:
For medical treatment (emergency and non-emergency), call this pre-authorisation number:
24 Hour Customer Service Line Option 1:
+353 46 9077377
For members in the USA call Toll Free:
1 800 852 7747
For claims queries contact the claims department at:
Customer Service Line Option 2:
+353 46 9077377
For members in the USA call Toll Free:
1 800 852 7747
Email: vhi.international@collinsongroup.com
The claims department can be contacted 6 days a week Monday to Friday 08:00 to 20:00hrs GMT and 08:00 to 18:00hrs GMT on Saturdays
